{"id":1839,"date":"2023-04-04T16:15:58","date_gmt":"2023-04-04T19:15:58","guid":{"rendered":"https:\/\/virgohotel.com.ar\/terms-and-conditions\/"},"modified":"2023-06-23T17:29:13","modified_gmt":"2023-06-23T20:29:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/virgohotel.com.ar\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1839\" class=\"elementor elementor-1839 elementor-3\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50486999 elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"50486999\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:288,&quot;url&quot;:&quot;https:\\\/\\\/virgohotel.com.ar\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/FONDOS-HABITACIONES_0002_Virgo-hotel-Doble-Standar-vista-pista-3-1000x1000-1.jpg&quot;},{&quot;id&quot;:289,&quot;url&quot;:&quot;https:\\\/\\\/virgohotel.com.ar\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/FONDOS-HABITACIONES_0000_foto02.jpg&quot;},{&quot;id&quot;:290,&quot;url&quot;:&quot;https:\\\/\\\/virgohotel.com.ar\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/FONDOS-HABITACIONES_0001_A51A3971-1000x1000-1.jpg&quot;}],&quot;background_slideshow_ken_burns&quot;:&quot;yes&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;background_slideshow_ken_burns_zoom_direction&quot;:&quot;in&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-744376d0\" data-id=\"744376d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e80318f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e80318f\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d2a99e\" data-id=\"3d2a99e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-962c4f2 elementor-widget elementor-widget-text-editor\" data-id=\"962c4f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"c1\"><span class=\"c12\">I. ACCEPTANCE OF TERMS AND CONDITIONS\u00a0<\/span><span class=\"c0\">.<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">\u00a0<\/span><\/p>\n<p class=\"c1\">These Terms and Conditions refer to the use of the services offered by\u00a0\u00a0<span class=\"c5 c6\">Virgo Hotel &amp; Spa.<\/span><\/p>\n<p class=\"c1\">The use of the services by the\u00a0\u00a0<span class=\"c5\">Virgo Hotel &amp; Spa\u00a0 client\u00a0<\/span><span class=\"c0\">implies the client&#8217;s full and unreserved acceptance of each and every one of the clauses of these Terms and Conditions.<\/span><\/p>\n<p class=\"c1\">These Terms and Conditions will constitute a valid and binding agreement between the client and\u00a0\u00a0<span class=\"c5\">Virgo Hotel &amp; Spa\u00a0\u00a0<\/span><span class=\"c0\">in relation to the use of the services.<\/span><\/p>\n<p class=\"c1\"><span class=\"c5\">Virgo Hotel &amp; Spa\u00a0\u00a0<\/span><span class=\"c0\">may modify the Terms and Conditions at any time by notifying the client in advance by publishing the new version on the website, and\/or by email.<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">II.\u00a0BOOKINGS<\/span><\/p>\n<p class=\"c4\"><span class=\"c13 c9\">The hotel requires reservations prior to your arrival.\u00a0Reservations are considered confirmed after the respective reservation deposit has been made and confirmed by the hotel through reliable means.<\/span><\/p>\n<p class=\"c4\"><span class=\"c9\">In the event of not completing the percentage of the reservation informed in a timely manner, said reservation will be deemed to have fallen, leaving the amounts paid in favor of\u00a0\u00a0<\/span><span class=\"c9 c5\">Virgo Hotel &amp; Spa\u00a0<\/span><span class=\"c13 c9\">, without the right of any claim by the client.<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">III.\u00a0RATES<\/span><\/p>\n<p class=\"c4\"><span class=\"c9\">The\u00a0<\/span><span class=\"c13 c9\">rates published on the Virgo Hotel &amp; Spa website are valued per night of stay, they include VAT and tourist taxes, as well as government taxes.<\/span><span class=\"c9 c12\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">\u00a0<\/span><\/p>\n<p class=\"c14\"><span class=\"c17 c12 c9\">IV.\u00a0CHECK-IN\/CHECK-OUT<\/span><\/p>\n<p class=\"c14\"><span class=\"c13 c9\">1. Check-in or entry time is at 4:00 p.m.<\/span><\/p>\n<p class=\"c14\"><span class=\"c13 c9\">Check-out or departure time is at 10:00 a.m.<\/span><\/p>\n<p class=\"c14\"><span class=\"c13 c9\">Departures after 10:00 am will be subject to a charge equivalent to the value of one night.<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">V. RETURNS<\/span><\/p>\n<p class=\"c4\"><span class=\"c9\">No partial refund is made for the included services that passengers voluntarily renounce or for reasons beyond\u00a0\u00a0<\/span><span class=\"c9 c5\">Virgo Hotel &amp; Spa\u00a0<\/span><span class=\"c13 c9\">\u00a0, public health or force majeure.<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">SAW.\u00a0CANCELLATIONS<\/span><\/p>\n<p class=\"c4\"><span class=\"c9\">Service cancellations by passengers for any reason give rise to the following withholdings calculated on the total contracted value.\u00a0The credit will be granted in\u00a0\u00a0<\/span><span class=\"c9 c19\">services\u00a0<\/span><span class=\"c13 c9\">\u00a0for the value of the remainder to be used in the same destination.\u00a0Only applicable for reservations without late payment.<\/span><\/p>\n<p class=\"c16\"><span class=\"c13 c9\">\u00a0<\/span><\/p>\n<table class=\"c27\">\n<tbody>\n<tr class=\"c32\">\n<td class=\"c15\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c16\"><span class=\"c17 c12 c9\">Days before admission<\/span><\/p>\n<\/td>\n<td class=\"c20\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c17 c12 c9\">60 or more<\/span><\/p>\n<\/td>\n<td class=\"c31\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c17 c12 c9\">59 to 30<\/span><\/p>\n<\/td>\n<td class=\"c10\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c17 c12 c9\">29 to 16<\/span><\/p>\n<\/td>\n<td class=\"c10\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c17 c12 c9\">15 to 4<\/span><\/p>\n<\/td>\n<td class=\"c11\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c12 c9 c17\">4 to 1<\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c32\">\n<td class=\"c15\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c16\"><span class=\"c13 c9\">Cancellation Fee<\/span><\/p>\n<\/td>\n<td class=\"c20\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c13 c9\">%10(*)<\/span><\/p>\n<\/td>\n<td class=\"c31\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c13 c9\">%30<\/span><\/p>\n<\/td>\n<td class=\"c10\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c9 c13\">%40<\/span><\/p>\n<\/td>\n<td class=\"c10\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c13 c9\">%100<\/span><\/p>\n<\/td>\n<td class=\"c11\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c8\"><span class=\"c13 c9\">%100<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"c4\"><span class=\"c13 c9\">(*) Said 10% constitutes the reservation management charge that will not be refundable in any case.<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c17 c12 c9\">VII.\u00a0No Snow Policy<\/span><\/p>\n<p class=\"c4\"><span class=\"c9\">In the event that Valle de Las Le\u00f1as SA considers, 48 \u200b\u200bhours before the start of the stay, that the snowy weather conditions (lack of snow) are not given for the normal practice of activities in the ski center or that there are no security conditions On the way to that destination, you can cancel the departure, in which case\u00a0\u00a0<\/span><span class=\"c9 c5\">Virgo Hotel &amp; Spa\u00a0<\/span><span class=\"c13 c9\">\u00a0will enable the following options for customers who are not in arrears:<\/span><\/p>\n<p class=\"c4\"><span class=\"c13 c9\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c13 c9\">1. Credit the amounts paid in services for future stays in the same destination (subject to availability).<\/span><\/p>\n<p class=\"c4\"><span class=\"c13 c9\">2. Travel the same if the Transport and\/or Accommodation services were enabled for this purpose.<\/span><\/p>\n<p class=\"c4\"><span class=\"c22 c9 c5\">\u00a0<\/span><\/p>\n<p class=\"c4\"><span class=\"c9 c5 c22\">Application criteria: The state and condition of the slopes will be the one officially reported by Valle de Las Le\u00f1as.<\/span><\/p>\n<p class=\"c4\"><span class=\"c12 c9 c5 c26\">Ski Center Closed<\/span><\/p>\n<p class=\"c4\"><span class=\"c13 c9\">For a center to be considered closed, there must be reliable communication from it, mentioning that all lifting means are out of operation.\u00a0In such a situation, a credit note will be granted for the paid services to be used in the rest of the current season (subject to availability of places and paying the difference if any) or for the following season, under the same conditions, to contracting the same types of services.\u00a0No refund will be recognized in case of using services of lesser value.<\/span><\/p>\n<p class=\"c33\"><span class=\"c12 c29\">\u00a0<\/span><\/p>\n<p class=\"c1\"><span class=\"c23 c12\">VIII.\u00a0PERSONAL DATA PROTECTION.<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">\u00a0<\/span><\/p>\n<p class=\"c1\"><span class=\"c5\">Virgo Hotel &amp; Spa\u00a0<\/span><span class=\"c0\">\u00a0 offers strict confidentiality, security and protection of the information that the client provides, complying with all applicable Provisions and Laws, mainly with the Provisions of the Personal Data Protection Law No. 25,326 and its regulations, with those contained in the art.\u00a025 of the same, art.\u00a09, regarding security measures and art.\u00a010 referred to the confidentiality of the data.<\/span><\/p>\n<p class=\"c1\"><span class=\"c12 c23\">\u00a0<\/span><\/p>\n<p class=\"c14\"><span class=\"c17 c12 c9\">IX.\u00a0Right of admission and\/or permanence<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">The client is expected to behave in an orderly and acceptable manner at all times and not to disturb the enjoyment of other guests.\u00a0We reserve the right to immediately terminate your reservation and the reservation of the members of your group if we (acting reasonably) consider your conduct to be in breach of this clause.<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">Conduct that we reasonably deem to be inappropriate includes, but is not limited to:<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">1. Inappropriate levels of noise or disturbances.<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">2. Intoxicated or rebellious behavior.<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">3. Any behavior that seems offensive to other clients or collaborators.<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">In the event that we cancel your reservation, you will be forced to leave your accommodation immediately.\u00a0You will be responsible for any damage or loss caused by you or a member of your party.\u00a0Full payment for any damage or loss must be paid prior to your departure.\u00a0If you fail to make payment, you will be responsible for compliance with any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claims on your behalf. against.<\/span><\/p>\n<p class=\"c2\"><span class=\"c13 c9\">Our obligations to you end when the reservation is terminated.\u00a0We will have no obligation to reimburse you for lost accommodation and we are not responsible for any expenses or costs incurred as a result of termination.<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">\u00a0<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">X. HOTEL SERVICES<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">\u00a0<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">The quantity and quality of the services provided will be adjusted to the terms and conditions of the contract.<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">The services (such as the spa) that are not enabled, either because they are seasonal or because they are under maintenance, do not provide the possibility of any kind of claim.<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">\u00a0<\/span><\/p>\n<p class=\"c1\"><span class=\"c3\">XI.\u00a0GENERAL DISPOSITION<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">\u00a0<\/span><\/p>\n<p class=\"c1\">The client must be over 18 years of age and not be under any legal or factual impediment to contract.\u00a0Failure to comply with this clause will nullify any act carried out by the client without the client&#8217;s right to any claim and will enable\u00a0\u00a0<span class=\"c5\">Virgo Hotel &amp; Spa\u00a0<\/span><span class=\"c0\">\u00a0to initiate the corresponding legal actions against the client or against whoever is responsible (parents, guardians, managers or curators).<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">\u00a0<\/span><\/p>\n<p class=\"c34\"><span class=\"c3\">XII.\u00a0JURISDICTION AND APPLICABLE LAW.<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">This contract is governed by the laws of the Argentine Republic.<\/span><\/p>\n<p class=\"c1\"><span class=\"c0\">Any controversy that arises in relation to these Terms and Conditions is submitted to the exclusive jurisdiction of the ordinary courts of the Autonomous City of Buenos Aires, Argentine Republic.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3db9f0c elementor-widget elementor-widget-image\" data-id=\"3db9f0c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"306\" src=\"https:\/\/virgohotel.com.ar\/wp-content\/uploads\/2023\/04\/Logo-1.png\" class=\"attachment-large size-large wp-image-19\" alt=\"\" srcset=\"https:\/\/virgohotel.com.ar\/wp-content\/uploads\/2023\/04\/Logo-1.png 301w, https:\/\/virgohotel.com.ar\/wp-content\/uploads\/2023\/04\/Logo-1-295x300.png 295w, https:\/\/virgohotel.com.ar\/wp-content\/uploads\/2023\/04\/Logo-1-90x91.png 90w\" sizes=\"auto, (max-width: 301px) 100vw, 301px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>I. ACCEPTANCE OF TERMS AND CONDITIONS\u00a0. \u00a0 These Terms and Conditions refer to the use of the services offered by\u00a0\u00a0Virgo Hotel &amp; Spa. The use of the services by the\u00a0\u00a0Virgo Hotel &amp; Spa\u00a0 client\u00a0implies the client&#8217;s full and unreserved acceptance of each and every one of the clauses of these Terms and Conditions. These Terms &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/virgohotel.com.ar\/en\/terms-and-conditions\/\"> <span class=\"screen-reader-text\">Terms and Conditions<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-1839","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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